Terms of Purchase

Bogsfootwearsale Terms of Purchase

Welcome to Bogsfootwearsale (bogsfootwearsale.com, “we,” “us,” or “our”), your trusted source for authentic BOGS boots—including snow boots, work boots, rain boots, farm boots, garden boots, and styles for men, women, and kids. These Terms of Purchase (“Terms”) govern your purchase of products from our website. By placing an order with us, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and other applicable policies. All transactions are conducted in United States Dollars (USD).

1. Eligibility to Purchase

To place an order on our website, you must:
  • Be at least 18 years of age, or have the consent of a parent or legal guardian if you are between 13 and 17 years old.
  • Provide accurate, complete, and current information (e.g., name, shipping address, billing details, email address) when placing your order.
  • Have a valid payment method (e.g., credit card, debit card) that you are authorized to use.
  • Be purchasing products for personal or business use, not for resale or commercial distribution unless explicitly approved by us in writing.

2. Order Placement & Confirmation

The following steps outline our order process, which is designed to ensure accuracy and transparency for every purchase.

2.1 Order Submission

When you select products, add them to your cart, and complete the checkout process, you submit an offer to purchase the selected items at the listed price (plus any applicable taxes, if required). All product prices on our site are displayed in USD and are subject to change without notice, but we will honor the price listed at the time you place your order, provided the product is in stock.

2.2 Order Confirmation

Upon submitting your order, you will receive an automated email acknowledging that we have received your request (sent to the email address you provided). This email is not a confirmation of acceptance of your order—it merely confirms that we have received it. We reserve the right to accept or reject your order for any reason, including but not limited to:
  • Product unavailability (e.g., a best-selling winter boot is out of stock).
  • Inaccurate or incomplete order information (e.g., missing shipping address details).
  • Suspected fraud or unauthorized use of a payment method.
  • Pricing errors (e.g., a typographical error in the listed price of BOGS work boots).
We will send a second email (“Order Confirmation”) once we have reviewed and accepted your order. This email will include your order number, product details, total amount charged, shipping information, and estimated delivery timeline. A binding contract between you and us is formed only when we send the Order Confirmation.

2.3 Order Modifications & Cancellations

We process orders quickly to ensure timely delivery, so modifications or cancellations are only possible within 24 hours of order submission. To request a modification (e.g., change shoe size, update shipping address) or cancellation, contact our customer service team immediately at service@bogsfootwearsale.com with your order number and the requested change.
If your order has already been processed or shipped, we cannot modify or cancel it. You will need to follow our return process (outlined in Section 6) once you receive the product.

3. Pricing & Payment

We strive to provide accurate pricing and secure payment options for all purchases.

3.1 Pricing

All product prices are as displayed on our website. We do not charge shipping fees—free shipping is available on all orders. Taxes may apply based on your shipping address and local regulations; any applicable taxes will be calculated and added to your total at checkout.
We reserve the right to correct pricing errors at any time, even after an order has been submitted. If we discover a pricing error for a product you ordered, we will notify you immediately. You may then choose to cancel the order or proceed with the purchase at the correct price.

3.2 Payment Terms

We accept the following payment methods:
  • Major credit cards (Visa, Mastercard, American Express, Discover).
  • Debit cards with a Visa or Mastercard logo.
  • Other secure payment options as displayed at checkout.
When you submit your order, we will authorize your payment method for the total order amount. This authorization ensures the funds are available; we will charge your payment method once your order is processed and shipped. If the authorization fails, your order will not be processed, and we will notify you via email.
You agree to pay all amounts due for your order, including any applicable taxes and fees. We are not responsible for any fees charged by your payment provider (e.g., foreign transaction fees, overdraft fees).

4. Product Availability & Descriptions

We make every effort to ensure that product descriptions, images, and availability information on our website are accurate and up-to-date. However, we do not guarantee that all information is error-free, and stock levels may change quickly (especially for popular items like BOGS snow boots during winter).
If a product you ordered is no longer available after you receive the Order Confirmation, we will notify you immediately and offer the following options:
  • A full refund of the purchase price, credited back to your original payment method.
  • A backorder for the product, with shipment once it is restocked (we will provide an estimated restock date).
  • A replacement with a similar BOGS product of equal or greater value, at no additional cost to you.
Product colors may vary slightly from the images on our website due to differences in device screens and lighting.

5. Shipping & Delivery

Our shipping policies are designed to get your BOGS boots to you quickly and affordably. All orders qualify for free shipping, with the following details:
  • Processing Time: Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Processing may take longer during peak periods (e.g., holiday seasons, sales events).
  • Standard Delivery: Once processed, orders are delivered within 6–12 business days via trusted shipping carriers. You will receive a shipping confirmation email with a tracking number once your order ships.
  • Expedited Shipping: For faster delivery, expedited shipping options are available at checkout. Delivery times and costs for expedited shipping will be displayed before you complete your order.
  • Shipping Address: We ship to valid addresses within the service area covered by our carriers. You are responsible for providing a complete and accurate shipping address (e.g., including apartment numbers, suite numbers). We are not liable for delayed or undelivered orders due to incorrect address information.
  • Delivery Responsibility: Once the shipping carrier confirms delivery of your order, responsibility for the products passes from us to you. If you believe your order was lost or stolen after delivery, contact the shipping carrier directly or our customer service team for assistance.

6. Returns & Refunds

We want you to be completely satisfied with your BOGS boots. Our return and refund policy is as follows, and complements our detailed Refund Policy:
  • Eligibility: You may return any unused, unworn, and resalable BOGS boots within 60 days of delivery. Products must be in their original condition with all tags, packaging, and accessories intact (e.g., shoe inserts, dust bags).
  • Return Process: To initiate a return, contact our customer service team at service@bogsfootwearsale.com to request a Return Authorization (RA) number. Return shipments must include the RA number and be sent to our facility at Bogsfootwearsale Returns Department, 224 East Marcus Street, Kingsport Tennessee 37663, United States.
  • Refund Processing: Once we receive and inspect your returned items (typically 3–5 business days after delivery to our facility), we will process your refund. Refunds are credited back to your original payment method within 5–10 business days of inspection approval.
  • Non-Returnable Items: Final sale items (clearly marked on the product page) and personalized products are not eligible for return or refund unless they arrive defective or damaged.
  • Defective or Damaged Products: If you receive a defective or damaged product, contact us within 7 days of delivery with photos of the issue. We will arrange for a free return and provide a full refund, replacement, or store credit at your option.

7. Intellectual Property

All content on our website, including product images, descriptions, logos, and brand names (e.g., “BOGS”), is the intellectual property of Bogsfootwearsale, BOGS, or our licensors. You may not reproduce, distribute, modify, or use any of this content for commercial purposes without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Bogsfootwearsale shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your purchase or use of our products (e.g., loss of use, inconvenience, lost profits). Our total liability to you for any claim related to your order shall not exceed the total purchase price of the products in question.
We are not liable for any damages caused by delays in shipping, product misuse, or normal wear and tear of BOGS boots (e.g., worn soles on work boots after extended use).

9. Indemnification

You agree to indemnify, defend, and hold harmless Bogsfootwearsale, its employees, officers, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to:
  • Your violation of these Terms or any applicable laws.
  • Your misuse of our products or website.
  • Inaccurate or incomplete information you provide when placing an order.

10. Disputes & Governing Policies

These Terms are governed by the policies referenced herein, including our Privacy Policy and Refund Policy. In the event of a conflict between these Terms and another policy, these Terms shall take precedence with respect to your purchase of products.
If you have a dispute related to your order, please contact our customer service team first. We will work in good faith to resolve the issue promptly. If we cannot reach a resolution, you may pursue legal remedies as permitted by law.

11. Changes to These Terms

We may update these Terms periodically to reflect changes in our business practices, product offerings, or applicable regulations. When we make material changes (e.g., modifying return timeframes, payment options), we will post the revised Terms on our website with a clear notice. Your continued use of our website or placement of orders after the revised Terms take effect constitutes your acceptance of the updated terms.

12. Contact Us

If you have questions, concerns, or requests related to these Terms of Purchase, please contact our customer service team:
  • Email: service@bogsfootwearsale.com (subject line: “Terms of Purchase Inquiry”)
  • Mailing Address: Bogsfootwearsale Customer Service Department, 224 East Marcus Street, Kingsport Tennessee 37663, United States
We aim to respond to all inquiries within 24 business hours and resolve issues to ensure a positive shopping experience.